Safety
Hockey Canada stands for safe sport that is free of maltreatment of any kind. We all play a role in creating a healthy culture that fosters safe sport practice and offers athletes, coaches and all members of the sport community strong resources in education and reporting.
The presence of maltreatment in sport requires a concerted and systemic effort by a variety of different organizations and governments to come together and identify solutions and clearly define roles and responsibilities.
Independent Safe Sport Complaint Processes
Canadian Safe Sport Program
Hockey Canada has adopted the Canadian Safe Sport Program (CSSP), which is in effect as of April 1, 2025. Through the CSSP Rules, the Canadian Centre for Ethics in Sport (CCES) independently administers the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS) for federally funded, national-level sport organizations by receiving and responding to reports of prohibited behaviour, and by developing and carrying out education, prevention, and policy activities.
The CSSP Rules clearly and publicly set out how that will be done, including defined timelines at each stage of the reporting process. The CSSP also offers support services to connect participants with help along the way. For more information about the CSSP and the UCCMS, click here. (https://cces.ca/canadian-safe-sport-program)
How to report
As of April 1, the CCES will accept reports through an online report form and by phone – both methods allow you to remain anonymous if you wish. If you choose to share your name when you make a report, the CCES will not share it with your sport organization unless it is necessary to keep you or someone else safe, and will make every effort to get your consent beforehand.
Report online: https://cces.ca/report-safe-sport
Report by phone: 1-833-858-CSSP (2777)
Get help and information
You can contact the CSSP team with questions or for support here: https://cces.ca/contactCSSP .
Complete your e-learning
Hockey Canada will notify all designated participants who are subject to the CSSP. This includes, but is not limited to, specified athletes, board members, employees, casual staff, volunteers, and contractors, support staff, and medical staff.
Everyone who is subject to the CSSP must complete the e-learning course and sign the participant consent form. Hockey Canada will distribute an invitation that includes a link to sign up, instructions, and a code to access the course from the CCES online education portal.
If you have questions about your education requirements, email education@cces.ca .
Safe Sport is a collective responsibility. By reporting concerns of maltreatment in sport, you are contributing to building a safer sport environment.
Hockey Canada’s safe sport policies reflect and support the CSSP.
To learn more about Hockey Canada’s Independent Third-Party (ITP), how to submit a maltreatment complaint and more – please review the information on the ITP’s website.
Hockey Canada Safety Programs
